Privacy Policy

Last Updated: January 2026

The Collective Underground ("we," "us," or "our") respects your privacy and is committed to

protecting your personal information. This Privacy Policy explains how we collect, use, and

protect information when you visit our website, shop in-store, attend workshops or events, or

operate as a vendor with us.

We do not sell products online and do not use SMS marketing.

Information We Collect

We collect information you voluntarily provide to us, including:

●Customer Information

●Name, email address, and phone number

●In-store purchase or transaction details

●Workshop or event registration information

●Vendor Information

●Business name and description

●Contact information

●Tax and payment details (such as W-9 information)

●Contract, booth rental, sales, and inventory records

We may also collect limited non-personal information such as browser type or general website usage data.

How We Use Information

We use collected information to:

●Process in-store sales and vendor payouts

●Manage vendor relationships and contracts

●Communicate with customers and vendors via email

●Improve our store, workshops, and services

●Meet legal, tax, and regulatory requirements

Sharing Information

We do not sell or rent personal information. We may share information with trusted third parties only as necessary to operate our business, such as payment processing, accounting, or website hosting. These parties are required to protect your information.

Our website may use basic cookies to support functionality and understand site usage. You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect your information; however, no method of transmission or

storage is completely secure.

Your Choices

You may request access to or correction of your personal information, or opt out of marketing

emails at any time by contacting us.

Children’s Privacy

We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

The Collective Underground

Email: info@collectiveunderground.com

Phone: (385) 265-2679

This policy is for general informational purposes and does not constitute legal advice.